Senior Director of Engineering leading the Unified Automation and Activations team at Salesforce. Responsible for shaping and executing the strategic vision for automation and agents driving business impact.
Responsibilities
Partner with Product Management to translate product design into the technical solution
Lead the engineering teams to deliver technical solutions for the unified automation and activation team
Own the design, operation, and reliability of massively scalable automation and transactional platforms
Lead the engineering development of a next-generation decision engine for Marketing and Sales pipeline
Lead, mentor, and grow a large engineering organization
Champion engineering best practices, operational excellence, and agile methodologies
Collaborate closely with Product Management, Architects, other Engineering teams, and business stakeholders
Drive the successful execution of complex technical projects across multiple scrum teams
Define and implement scalable processes, metrics, and best practices across engineering teams
Lead initiatives around CI/CD automation, system monitoring, incident management, and operational governance
Requirements
12+ years of intense experience in software engineering
5+ years in a Director or Senior Director role
Proven experience leading leaders including managing multiple engineering managers and senior technical leads
Proven hands-on background in designing and delivering large-scale, production-grade services using Java/Node JS
Deep technical mastery of the Salesforce Platform ecosystem, including Salesforce platform, Flow, Heroku, Mulesoft, and APEX
Deep technical mastery in Data Engineering, Analytics, or massive-scale SaaS platforms
Extensive experience building, scaling, and maintaining complex enterprise automation or ML/AI products
Proven experience driving the adoption and continuous improvement of Agile and/or Lean methodologies
Exceptional executive communication and storytelling skills
Bachelor's or Master's degree in Computer Science, Engineering, or a related field (or equivalent practical experience)
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