Warranty Program Manager at Dematic improving end - to - end warranty process and collaborating with cross - functional teams. Driving efficiency and customer satisfaction through strategic ownership and data analysis.
About the role
- Program Manager leading Stinger program at Raytheon. Responsible for coordinating multiple development efforts and maintaining relationships with Army and USMC customers.
Responsibilities
- Responsible for meeting contractual commitments including financial, technical, and schedule performance of assigned program(s) within contractual boundaries and company expectations.
- Develop program-enhancing partnerships with internal functional organizations (typically organized into integrated product teams (IPTs) and/or cross product teams (CPTs)) including but not limited to Engineering, Contracts, Finance, Procurement/Supply Chain, Manufacturing/Operations, Quality Management, Logistics, Data Management (CDRL support), and administrative functions.
- Display strong communication, influence management, and presentation skills, and comfortably interact with both internal and external stakeholders at all levels of leadership.
- Set budgetary guidelines and directs the performance of program task elements for IPTs/CPTs
- Establish standards and an executable program baseline using the approved business model and management tools
- Support the program risk and opportunity process, in accordance with specific financial goals and obligations
- Execute daily program management and cadence such as risk review boards, customer reviews, IPT/CPT reviews, failure review boards, program management reviews (PMRs), staffing reviews, and decision reviews to achieve contract commitments
- Prepare, revise, update, and monitor required documentation and analysis in compliance with contract requirements and RTX’s Lifecycle Program Management (RLPM), such as gate reviews and the GEM tool, the program earned value management system (EVMS), and both corporate- and business-level policies and procedures
- Capture and track program action items and work with action owners to ensure timely and satisfactory closure of actions
- Identify and implement key program assessments and metrics to lead development of situational awareness charts and performance assessments that enable program success drivers by program leadership teams
- Lead the creation of development schedules and integrate development schedules into the overarching Stinger portfolio delivery schedule
Requirements
- Typically requires a bachelor’s degree and minimum of 10 years of relevant experience OR an Advanced degree and minimum 8 years of experience is required
- A minimum of 8 years of business, program, or project management professional experience
- Experience with financial analysis tools and project management tools and/or systems
- Experience leading cross-functional teams (to potentially include Engineering, Contracts, Finance, Procurement/Supply Chain, Manufacturing/Operations, Quality Management, Logistics, Data Management (CDRL support), and administrative functions) – preferably in the Aerospace and Defense industry
- Experience balancing technical, cost, and schedule constraints to meet program deadlines and expectations
- Candidate must have ability to obtain an active DoD Secret clearance
Benefits
- medical
- dental
- vision
- life insurance
- short-term disability
- long-term disability
- 401(k) match
- flexible spending accounts
- flexible work schedules
- employee assistance program
- Employee Scholar Program
- parental leave
- paid time off
- holidays
Job title
Job type
Experience level
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Degree requirement
Tech skills
Location requirements
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