Hybrid Senior UX Researcher

at RELX

• Job title: Senior UX Researcher
• Job type: Full Time
• Experience level: Senior
• Salary: $95,300 - $158,800 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Raleigh, United States

About the role

• UX Researcher at LexisNexis leading research for internal, employee-facing AI tools. Collaborating with teams to enhance efficiency and user experience powered by Generative AI technology.

Responsibilities

• Lead rapid discovery and evaluative research for internal, GenAI-enabled tools.
• Identify employee needs, pain points, and jobs to be done across roles and workflows.
• Select and apply appropriate research methods, balancing speed and rigor.
• Synthesize insights into clear, actionable guidance.
• Partner closely with product, design, engineering, and data science to frame problems and co-create solutions.
• Use analytics and system data to complement research.
• Apply AI tools to accelerate research planning, analysis, and synthesis.
• Manage multiple projects and priorities with minimal oversight.

Requirements

• Strong experience with a range of UX research methods, including interviews, usability testing, surveys, and workshops.
• Demonstrated experience conducting generative / discovery research.
• Hands-on experience using Generative AI tools in daily work, including to support research planning, analysis, synthesis, or sensemaking.
• Ability to independently design, execute, and communicate research.
• Experience using research analysis tools (e.g., Qualtrics, Dovetail, Excel, Rr).
• Working knowledge of qualitative and quantitative analysis methods.
• Excellent communication and stakeholder collaboration skills.
• Experience researching internal or enterprise tools.
• Experience using Jobs to Be Done or similar outcome-focused frameworks.
• Curiosity about human–AI interaction, trust, and adoption in AI-enabled systems.
• Degree in human factors, psychology, anthropology, design, or a related field

Benefits

• Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
• Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
• Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
• Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice