Hybrid Observability & DevOps Tools Engineering Manager

at RELX

• Job title: Observability & DevOps Tools Engineering Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $118,300 - $219,800 per year
• Degree requirement: No Education Requirement
• Tech skills: AWS, Azure, Cloud, Grafana, Jenkins, Splunk, Terraform
• Location requirements: Hybrid, Raleigh, United States

About the role

• Engineering Manager for Observability & DevOps Tools at LexisNexis leading a team and enhancing system reliability.

Responsibilities

• Lead & develop the team: hire, coach, set priorities, and build a culture of reliability, ownership, learning, and continuous improvement.
• Set observability direction: define vision/roadmap and standards for metrics, logs, traces, alerting, dashboards, and service health; promote early instrumentation and SLI/SLO-based practices.
• Own DevOps Tools & CI/CD platforms: provide governance and strategic oversight for Azure DevOps, GitHub Enterprise, Jenkins, and related tooling; define guardrails for repos, branching, pipelines, build agents, and integrations.
• Drive reliability & incident excellence: partner on incident response, RCA, and post-mortems; improve detection, triage, rollback, recovery, and on-call readiness.
• Platform engineering & automation: manage platforms via Infrastructure as Code; standardize configurations and operational practices; evaluate tools with an eye to capability, complexity, risk, and cost.
• Security, compliance & cost: ensure auditability, access controls/reviews, and logging meet enterprise requirements; optimize platform spend without degrading reliability or developer experience.
• Cross-functional communication: convert technical information into business value and coordinate stakeholders across application, platform, and infrastructure teams.

Requirements

• Experience leading engineering teams in Observability/SRE/Platform/DevOps Tools.
• Hands-on background with observability platforms (e.g., Datadog, Splunk, New Relic, Grafana, OpenTelemetry).
• Experience operating/governing CI/CD and developer platforms (Azure DevOps, GitHub Enterprise, Jenkins).
• Strong understanding of cloud-native architectures (AWS and/or Azure).
• Infrastructure as Code experience ( e.g., Terraform, CloudFormation).
• Strong leadership, communication, and organizational skills.

Benefits

• Comprehensive, multi-carrier program for medical, dental and vision benefits
• 401(k) with match and an Employee Share Purchase Plan
• Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
• Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice