Hybrid Senior Business Systems Analyst – Agile, Scrum, Jira, Project Management

at Red Hat

• Job title: Senior Business Systems Analyst – Agile, Scrum, Jira, Project Management
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: PMP
• Location requirements: Hybrid, Bangalore, India

About the role

• Senior Business Systems Analyst working on Red Hat's eCommerce and Learning Portals. Collaborating with business stakeholders and managing requirements using Agile/Scrum methodology.

Responsibilities

• Meet regularly with key business stakeholders, assisting them with translating requirements into technical solutions.
• Work with the vendor to manage application enhancements, resolve technical issues, and align priorities with business objectives.
• Configure system settings and options; plans and executes unit, integration, end-to-end, and acceptance testing in conjunction with QA Engineers to meet business requirements.
• Identify gaps and provide technical expertise in business requirements for system functional specifications and scale new and current systems, processes, and procedures in a cost-effective manner.
• Manage several application requirements and various prioritization requests from multiple stakeholders.
• Develop documentation including business requirement docs, statements of work, Jira cards, flow charts, slide decks, and other visuals.
• Review business processes and research new IT advancements to make systems more modern.
• Identify and evaluate AI/automation opportunities within business processes to improve efficiency, accuracy, and user experience.
• Develop a deep understanding of products and vision to help guide technical development.

Requirements

• 5+ years experience working as business systems analyst in full project management lifecycles for software development, implementation, and maintenance projects.
• Demonstrated success in learning new technologies.
• Strong problem solving and troubleshooting skills with the ability to exercise mature judgment.
• Ability to manage multiple application requirements simultaneously.
• Experience defining and maintaining business/technical strategies and roadmaps.
• Excellent verbal and written English communication skills.
• Experience working on agile development teams (Scrum, Kanban).
• Experience using Jira or similar project management tools.
• Relevant certifications, such as PMP or Six Sigma, are a plus.

Benefits

• Health insurance
• Flexible work arrangements
• Paid time off
• Professional development opportunities