DevOps Engineer at Cloudogu working with development and operations for reliable software delivery. Focusing on CI/CD, infrastructure automation, and platform services in an agile environment.
About the role
- Site Reliability Engineer supporting Red Hat's software manufacturing services on hybrid cloud infrastructure. Collaborating with development, quality engineering, and release engineering to maintain high reliability.
Responsibilities
- Be part of a globally distributed team, offering 24x7 support through a service model that leverages different time zones to extend coverage with regular on-call rotations.
- Resolve service incidents by use of existing operating procedures, investigate outage causes and coordinate incident resolution across various service teams.
- Act as a leader and mentor to your less experienced colleagues, bring and drive continuous improvement ideas and help the team to benefit from technology evolution, such as AI tools utilization.
- Collaborate on incident retrospective reviews and corrective items implementation.
- Configure and maintain service infrastructure.
- Proactively identify and eliminate toil by automating manual, repetitive, and error-prone processes.
- Coordinate your actions with other Red Hat teams such as IT Platforms, Infrastructure, Storage and Network and ensure our services cloud deployment meets quality expectations.
- Implement monitoring, alerting and escalation plans in the event of an infrastructure outage or performance problem.
- Work with service owners to co-define and implement SLIs and SLOs for the services you’ll support, ensure those are met and execute remediation plans if they are not.
Requirements
- Expert knowledge of OpenShift administration and application development
- Linux administration expertise
- Advanced knowledge of automation services: ArgoCD, Ansible or Terraform
- Advanced knowledge of CI/CD platforms: Tekton and Pipelines as a code (optionally GitHub Actions or Jenkins)
- Advanced knowledge and experience with monitoring platforms and technologies
- General knowledge of AWS technologies
- Ability to understand graphically represented concepts and architectures in documentation
- Experience with creation of Standard Operating Procedures
- Knowledge of open source monitoring technologies (Grafana, Prometheus, OpenTelemetry)
- Excellent written and verbal communication skills in English
- Previous experience with SRE model (a plus)
- Experience with software development using Python or GoLang (a plus)
- Experience with automation design and implementation (a plus)
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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