IT&D Manager overseeing HR Service Management solutions development at Reckitt. Supporting standardisation and driving continuous improvement in global HR systems landscape.
Responsibilities
Support the development of a blueprint to achieve standardised HR solutions within RB to simplify the change process going forward.
Govern and enforce the standardised solutions for projects, programmes and continuous improvement initiatives related to the HR Systems solutions within RB.
Support the Global HR Systems Lead in identifying opportunities to streamline, consolidate or simplify the HR Systems landscape.
Advise and support the BRDs during the business case definition stage to ensure standardisation is maintained.
Support Business Analysts during business requirements capture to ensure that standardisation will not be compromised by the change.
Requirements
10 + years of experience in implementing and supporting HCM or ITSM suites
3 + years of Expertise in ServiceNow HR Module
Knowledge and experience integrating ServiceNow with SuccessFactors
Strong understanding of ServiceNow Development Platform including, CMDB, Asset Management, Change Management, Custom Development
Experience in supporting End to end JTC process including understanding of user provisioning, asset allocation and management
Should have knowledge in ServiceNow onboarding, Knowledge Management and Document management modules, and employee service portal
Experience with data migration and data management activities in ServiceNow
Lead design workshops to gather requirements, fit/gap analysis, functional specifications and design
Benefits
With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.
We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally.
We have a range of other benefits in line with the local market.
Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes.
For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results.
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