Lab Automation Consultant supporting implementation and maintenance of lab automation systems for Pharma and Life Science IT. Focused on supporting lab technicians and scientists with lab automation technologies and connectivity.
About the role
- Consultor de Relacionamento managing client relationships for educational products. Supporting training, operations, and feedback for schools and partners.
Responsibilities
- Monitor partner schools or networks, ensuring implementation and effective use of educational products.
- Conduct training and capacity-building sessions for clients on the solutions.
- Provide ongoing support, resolving questions or operational issues.
- Collect feedback from schools and report insights to the internal team.
- Identify opportunities for upselling or expanding the partnership.
- Maintain close relationships, align expectations, and ensure client satisfaction.
Requirements
- Education: Bachelor’s degree in Business Administration, Marketing, Commercial Management, or related fields.
Benefits
- Health and dental plans
- Zenklub: health and wellness platform, including psychological counseling
- Casa da Saúde: medical and dental consultations, plus clinical tests
- Gympass
- On-site cafeteria
- Pharmacy discounts
- Medical emergencies: coverage through the health plan for home or telemedicine care
- Semi-flexible working hours
- Childcare allowance and maternity kit
- Discounts at Universidade Positivo (UP) for employees and dependents
- Saber Mais: Professional Development Portal
- Discounts at Colégio Positivo for employees' children
- PPR (performance-based bonus/profit-sharing)
- Good Card: accepted at over 130,000 establishments
- Life insurance
- Payroll-deductible loan
- Transportation voucher or parking
- Parceiro Positivo: site offering discounts on our products
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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