Operations Project Manager responsible for desktop applications transformation projects at Bank of America. Collaborating with stakeholders to ensure successful project delivery and enhance contact center performance.
About the role
- Project Manager at Pierce Technology Corp overseeing project planning and execution. Collaborating with teams to ensure successful outcomes and managing resources, budgets, and timelines.
Responsibilities
- Develop comprehensive project plans, ensuring alignment with strategic objectives and stakeholder expectations.
- Lead project kick-off meetings to set expectations and timelines; communicate project updates regularly to stakeholders.
- Monitor project progress, identifying any potential risks or roadblocks, and implement corrective actions as needed.
- Coordinate resources, develop budgets, and allocate tasks amongst team members to meet project demands.
- Facilitate collaboration across teams to ensure a smooth workflow and adherence to project timelines.
- Report project status, outcomes, and success metrics to senior management, making recommendations for process improvements.
- Conduct post-project evaluations to assess successes and identify areas for future enhancement.
Requirements
- 5+ years of project management experience, preferably in a technology or consultancy environment.
- Proven ability to lead cross-functional teams and manage multiple projects simultaneously.
- Strong understanding of project management methodologies (Agile, Waterfall) and tools (e.g., MS Project, JIRA).
- Exceptional organizational skills with an attention to detail.
- Excellent communication and interpersonal skills to engage effectively with stakeholders.
- Analytical mindset with the ability to solve problems and make data-driven decisions.
- Bachelor's degree in business, information technology, or a related field; project management certification (PMP or equivalent) is a plus.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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