Principal Software Engineer at OrthoFi driving large - scale platform transformation and governing architectural standards. Leading engineering culture while ensuring technical excellence in a dynamic environment.
About the role
- Senior Software Engineer developing resilience practices for a configurable identity platform. Collaborating with product teams to enhance performance and scalability in complex systems.
Responsibilities
- Partner with product teams on short-term, high-impact projects to solve performance and observability challenges
- Dive deep into major incidents to uncover architectural causes and drive systemic improvements
- Design, build, and promote reusable resilience patterns and tooling
- Own and advance our observability strategy
- Mentor and coach engineers across the organization
- Establish and drive a new Operational Excellence review process
- Define and measure SLOs for critical user journeys
Requirements
- 10+ years of experience building and shipping complex production systems
- Direct experience in performance, scalability, or observability is a significant plus
- Enjoys mentoring other engineers and can explain complex technical ideas clearly
- Deep expertise in the three pillars of observability (metrics, logs, and traces)
- Experience in instrumenting complex, distributed systems
- Ability to listen with empathy, build trust, and influence teams without direct authority
- Ability to build robust, well-tested libraries and tools
- Takes initiative, comfortable with ambiguity, and effective at driving projects
Benefits
- medical, dental, and vision
- 3% 401(k) contribution
- unlimited PTO
- quarterly mental health days
- family planning benefits
- professional development stipend
- wellness benefits
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