Hybrid Benefits Consultant

at People Corporation

• Job title: Benefits Consultant
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Cambridge, Canada

About the role

• Benefits Consultant responsible for driving new business growth and providing consultative support. Partnering with employers to manage competitive employee benefits programs and ensure client satisfaction.

Responsibilities

• Identify, pursue, and close new business opportunities through cold calling, lead generation, networking, and referral channels.
• Maintain accountability for revenue and profitability across assigned client accounts and project work.
• Identify and pursue opportunities for growth within the existing client base through multi-product cross-selling and the development of innovative, value-driven solutions.
• Actively participate in prospecting and securing new clients through competitive bid platforms, strategic networking, and referrals.
• Hold overall responsibility for managing and retaining a portfolio of clients on a profitable basis.
• Provide tailored insights and strategic advice that align with each client’s unique needs.
• Lead all aspects of service delivery, including financial management, plan design, pricing strategies, trend analysis, renewal negotiations, and benchmarking.
• Develop and execute strategies to enhance client satisfaction, strengthen relationships, and support long-term retention.
• Build and maintain strong relationships with key client contacts, including decision-makers and plan administrators.
• Effectively manage client expectations and address issues or concerns with professionalism and urgency.
• Develop annual client service plans that demonstrate value, support business goals, and ensure alignment with expectations and priorities.
• Represent People Corporation as a credible, trusted ambassador in the market.
• Build and sustain strong relationships with suppliers and partners to support a competitive, high-quality client experience.
• Provide mentorship and coaching to technical, analytical, and service team members.
• Build and maintain collaborative relationships with colleagues across shared services, practice areas, and other internal teams to support seamless client delivery.
• Engage in ongoing professional development to maintain an advanced understanding of employee benefits legal legislation environment as well as administrative and claims practices.
• Participate in industry conferences, seminars, and related events to promote services and stay current with emerging trends and developments within the benefits industry.
• Maintain expert-level knowledge of the full suite of People Corporation products and services.

Requirements

• At least 5 years of progressive, client-facing or consulting experience in group benefits, delivering strategic and innovative solutions to complex benefits challenges.
• In-depth expertise in the group benefits landscape, including funding models and flexible benefits programs.
• Strong analytical and mathematical abilities, paired with excellent strategic planning, communication, presentation, and active listening skills.
• Exceptional organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Strong personal persuasion skills, competitive, confident, and constructively assertive in approach.
• Highly coachable, with a positive attitude and a collaborative mindset; able to work effectively with both internal and external stakeholders.
• Insightful, solutions-driven and results-focused, with strong problem-solving capabilities.
• Proven ability to meet deadlines and deliver high-quality outputs on time.
• Proficient and comfortable using multi-channel technologies.
• Possession of a valid driver’s license and reliable vehicle.
• Willingness to travel as needed.

Benefits

• Extended health care and dental benefits
• A retirement savings plan with company contributions
• A suite of Health & Wellness offerings
• Mental Health programs and support for you and your family
• Assistance for the completion of industry designations
• Competitive compensation