Senior Onboarding Consultant responsible for customer training and project management for Goodlord's platform. Engaging with clients to ensure effective use of products during onboarding.
About the role
- Consultant.e en formation responsable de l’accompagnement des nouvelles équipes sur l'outil de comptabilité de Pennylane. Formations aux utilisateurs pour maximiser leur efficacité avec la plateforme.
Responsibilities
- Propose the most effective training module possible to new partner accounting firms
- Lead group sessions (5 to 25 participants) to deliver knowledge
- Gather, identify and analyze training needs
- Assess trainees and report findings to the learning coordinator
Requirements
- Significant experience in an accounting firm
- Available at least 10 days per month for training delivery
- Strong interpersonal and pedagogical skills
- Proficiency with Pennylane's digital tools
- Ability to learn quickly
- Comfortable presenting both in-person and online
- Participate in product monitoring and provide feedback
Benefits
- Hybrid work
- Professional development
- Involvement in administrative tasks
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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