Data Analytics Advisor responsible for delivering high - quality analytics and reporting for Cigna's customer experience team. Collaborating with operational leaders and stakeholders to inform data - driven decisions.
About the role
- Data Analyst designing and delivering custom reporting and analytics solutions for Convenience Retail and Major Oil customers. Collaborating with marketing and CRM teams to drive campaign effectiveness.
Responsibilities
- Work with analytics, marketing, and business leaders to design, develop and deliver custom reporting and analytics solutions
- Act as the SME for the Convenience retail and Major Oil businesses and the analytics needs of these verticals
- Interface with customers to understand their needs and translate them into requirements
- Oversee and design, develop, test and maintain BI reports, dashboards and visualizations in Tableau
- Research and recognize data issues and discrepancies represented in reports; perform the necessary validation
- Create one-time reports and data extracts per request
- Keep BI solutions tuned for optimal performance on an ongoing basis
Requirements
- Strong self-starter with high learning agility
- Great professional attitude, people skills, strong drive and passion
- Strong analytical skills
- Strong customer-facing and excellent problem-solving skills
- 3-5 years of BI/Analytics experience
- 3-5 years’ experience on a BI or analytics team with a good understanding of BI principles, architecture, best practices, processes and standards
- Very good knowledge of SQL
- Exposure or knowledge of BI tools like Business Objects and Tableau
- Exposure or knowledge of ETL techniques and tools
- Exposure or knowledge of database technologies like RedShift and Snowflake
- Exposure or knowledge of CRM tools like Salesforce Marketing Cloud or Brazen
- Excellent oral and written communications skills
- Applicants must be legally authorized to work in the United States without the need for employer sponsorship, now or in the future. PDI Technologies is unable to offer visa sponsorship for this role.
Benefits
- Competitive salary
- Market-competitive benefits
- Quarterly perks program
- Ample time off
- Hybrid working arrangements
- Continuous learning access
- Professional certifications
- Leadership development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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