QA Analyst responsible for quality assurance testing of complex software applications for IQVIA. Collaborating with developers and project stakeholders to ensure software quality and performance.
About the role
- Full-Service Reviewer (QA Specialist) completing estimate reviews for compliance with carrier guidelines. Involves communication with franchisees and insurance carriers and supporting department during events.
Responsibilities
- Complete estimate and documentation reviews on direct program assignments
- Focus on estimate, documentation, and commentary reviews for specific job types
- Communicate directly with franchisees and insurance carriers
- Coach franchises on opportunities to improve their estimating and documentation performance
- Provide assistance to franchises on estimating requirements and claim expectations
- Support the department and network during a catastrophic event
Requirements
- High school diploma or GED
- Bachelor’s degree or equivalent experience in insurance claims or related field
- One plus years of experience with industry estimating/estimate review
- Two plus years of experience with contracting and/or fieldwork for a given trade
- Subject matter expert-level knowledge and performance excellence within the insurance industry
- Knowledge of estimating platforms; Verisk, CoreLogic, Symbility, and other estimating software
Benefits
- Medical, Dental & Vision Benefits Offered
- 401(k) matching
- Opportunity for advancement
- Training & development
- Flexible work from home options
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