Hybrid Senior Delivery Manager

at ParentPay

• Job title: Senior Delivery Manager
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Tech skills: Azure, PMP
• Location requirements: Hybrid, Pune, India

About the role

• Senior Delivery Manager at ParentPay Group, leading programme management for education technology software projects. Driving project progress and stakeholder engagement in a collaborative culture.

Responsibilities

• Programme Delivery Management: manage and ensure the progress of project work, "continuous flow" and adherence to programme commitments.
• Continuous Programme Delivery Planning: create a realistic, achievable programme roadmap showing how and when the programme goals will be met along with the required milestones, mitigations, activities and resources required.
• Scope Management: Embrace flexibility in requirements change to maximise the stakeholder value whilst balancing management of delivery and expectations of required objectives within a defined timeframe.
• Programme Risk Management: Map and comprehend the risks involved in several dimensions of the work, aiming to prevent them by reducing and mitigating them when possible.
• Stakeholder Management: identify, analyze, plan and implement actions that engage and build relationships as well as sustain them long term through effective expectation management.
• Facilitation: steer team and stakeholders to work well, both in defining a common vision, making decisions, achieving their goals and creating a relational climate where trust prevails and communication is fluid, empathic and honest.
• Agile & Lean Principles: guide and champion lean and agile principles for achieving quality, adaptability, speed & alignment.
• Build High Performing Teams: enable a group of people who share a common vision, goals, metrics and who collaborate, challenge and hold each other accountable, to achieve outstanding results.
• Servant Leadership: leads by example. Serves the needs of the team by serving its team members.
• Giving & Receiving Feedback: solicit and engage with feedback on a continuous basis.
• Emotional Intelligence: recognizes, understands and manages their own emotions.
• Collaboration: works jointly with others to co-create and achieve a common goal.
• Outcomes: An inspired sense of shared purpose within the programme team, a defined programme roadmap and well understood success criteria aligned to delivery needs, consistent transparent, and accessible communications to all stakeholders internal and external, realistic and regular expectation setting and negotiation with teams.

Requirements

• Proven experience in Programme Management, specifically in overseeing complex software delivery projects.
• Strong proficiency in Azure DevOps for programme management.
• Strong understanding of iterative development and delivery
• Strong understanding of managing go-to market activities in a continuous delivery environment
• Excellent understanding of software development lifecycles and methodologies.
• Demonstrated ability to map out and manage internal / external dependencies across multiple projects.
• Experience in RAID management and mitigation planning.
• Proven ability to maintain delivery velocity while coordinating rapidly changing timelines
• Exceptional communication and interpersonal skills, with the ability to engage with stakeholders at various levels.
• Strong organizational and analytical skills.
• Certification in Project Management (e.g., PMP, PRINCE2) is a plus.