Network Engineer II providing enterprise network engineering support for government operations. Responsible for installation, configuration, and operational support of networking devices and systems.
About the role
- Field Network Technician role at Pacific Office Automation installing and maintaining network solutions. Collaborating with clients in the Austin, TX area to solve technical issues.
Responsibilities
- Install, configure, and troubleshoot network connectivity, security systems, and Wi-Fi networks
- Provide support for Windows server environments and desktop operating systems
- Diagnose and resolve technical issues both remotely and on-site
- Collaborate with clients and vendors, translating technical concepts for non-technical users
- Lead client discovery conversations to assess needs and recommend solutions
- Document service activity, solutions, and recommendations clearly and accurately
- Travel locally to client sites as needed
Requirements
- Previous experience in a network field technician or similar role
- Strong understanding of networking protocols (TCP/IP, SMTP, FTP, SMB, ports)
- Experience supporting Windows desktop environments and Microsoft applications
- Excellent communication and customer service skills
- Proven problem-solving ability and strong initiative
- Valid drivers license with a clean driving record
Benefits
- Career advancement and leadership development opportunities
- Collaborative, team-oriented environment
- Medical, dental, vision, and life insurance
- 401(k) with company match
- Paid time off, vacation, and sick leave
- Flexible Spending Account (FSA)
- Company vehicle provided (available for work and personal use)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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