Director of UX Research leading user research function at Insulet Corporation. Championing user-centered design and driving insights for product decisions in the medical device field.
Responsibilities
Develop and execute a comprehensive UX research strategy aligned with business goals.
Lead, mentor, and grow a team of UX researchers across qualitative and quantitative disciplines.
Advocate for the voice of the user across cross-functional teams including Product, Design, Engineering, and Marketing.
Oversee the planning and execution of user research studies including usability testing, ethnographic research, surveys, and data analysis.
Translate complex user behaviors and needs into actionable insights.
Ensure research findings are effectively communicated and integrated into product roadmaps.
Partner with senior stakeholders to prioritize research initiatives and influence product strategy.
Foster a culture of curiosity, experimentation, and empathy across the organization.
Promote best practices in research methodologies, tools, and ethics.
Build scalable research operations including participant recruitment, tooling, and knowledge management.
Monitor and report on research impact and ROI to executive leadership.
Stay current with industry trends and emerging technologies in UX and user research.
Requirements
10+ years of experience in UX research, with at least 3 years in a leadership role.
Proven track record of driving strategic impact through user insights.
Expertise in a wide range of research methods and tools.
Strong communication and storytelling skills.
Experience working in agile, cross-functional environments.
Advanced degree in Human-Computer Interaction, Psychology, Anthropology, or related field preferred.
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