Manager of Underwriting overseeing training and performance of Underwriters for residential mortgages. Ensuring adherence to guidelines and maintaining loan quality while promoting team cooperation.
Responsibilities
Responsible for the management and development of the underwriters
Supervises daily activity of the Underwriters to ensure SLA are met or exceeded
Responsible to ensure the proper training of the Underwriters on the LOS, AUS, regulatory and compliance policies
Develops or utilizes system reports to effectively monitor and manage individual underwriter productivity
Conducts the review of files requiring a second look at established by New Penn policies
Maintains and cultivates an effective working relationship with internal and external customers
Effectively communicates all decisions and any required conditions to the broker, Account Manager, Territory Manager and or Sales Manager
Responds to all inquiries in a timely manner as established by company SLA’s
Carries out management responsibilities in accordance with New Penn policies and applicable state laws
Organizes and facilitates regular department meetings
Constantly evaluates the processes for improvement opportunities
Provides feedback to the other department Team Leads and the Operations Manager
Develops and/or works with the training resources to develop training programs
Requirements
6-8 years residential mortgage underwriting experience with recent exposure in both government and agency originations
Requires a minimum of three (3) years’ Team Lead, Supervisor or Management experience.
Knowledge of loan regulatory guidelines
Operational knowledge of wholesale residential lending, including production and support functions
Professional written, verbal and interpersonal communication skills
Proficient at running, reading and interpreting AUS results including DU/LP and TOTAL Scorecard
Working knowledge of RESPA 2010, HMDA, MDIA and Appraisal Independence Requirements (AIR)
Demonstrated leadership qualities
Knowledge of FHA/VA regulations as well as FNMA/FHLMC and investor underwriting guidelines
Maintain working knowledge of all New Penn loan programs
Working knowledge of lending compliance and regulations
Ability to identify and resolve problems in a timely manner.
Proficient in Microsoft Office (Word, Excel, PowerPoint) programs
Strong organizational skills
Effective written and verbal communication skills
Natural collaborative approach to decision-making
Clear understanding of the implications of customer service
Effective decision-making, customer service, sales, customer support and problem-solving skills
Strong attention to detail and accuracy
Strong organizational and time management skills
Ability to multi-task and work in a deadline driven environment.
Ability to work effectively in a team environment.
Expert level underwriting skills as it relates to title, income, credit reports and collateral.
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