Hybrid Manager – Underwriting

at Newrez LLC

• Job title: Manager – Underwriting
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Fort Washington, United States

About the role

• Manager overseeing the development and performance of underwriters to ensure compliance with lending guidelines. Responsible for training, monitoring productivity, and addressing file conflicts for optimal service levels.

Responsibilities

• Responsible for the management and development of the underwriters
• Supervises daily activity of the Underwriters to ensure SLA are met or exceeded for both underwriting and conditions review.
• Responsible to ensure the proper training of the Underwriters on the LOS, AUS, regulatory and compliance policies, negotiating skills, 3rd party vendor services and any other area necessary to be effective in their role.
• Develops or utilizes system reports to effectively monitor and manage individual underwriter productivity and take appropriate action when necessary.
• Participates in and/or facilitates resolutions of individual file conflicts.
• Conducts the review of files requiring a second look at established by New Penn policies.
• Maintains and cultivates an effective working relationship with internal and external customers.
• Effectively communicates all decisions and any required conditions to the broker, Account Manager, Territory Manager and or Sales Manager
• Responds to all inquiries in a timely manner as established by company SLA’s.
• Carries out management responsibilities in accordance with New Penn policies and applicable state laws for team of associates including training, coaching, supervising, motivating, planning, assigning and directing work, monitoring performance and taking appropriate action when necessary.
• Participates in the selection and interview process for Underwriter candidates.
• Organizes and facilitates regular department meetings.
• Participates in management meetings as needed.
• Constantly evaluates the processes for improvement opportunities.
• Communicates with the Operations Manager, Sales Manager and other appropriate positions when service levels are at risk.
• Provides feedback to the other department Team Leads and the Operations Manager
• Develops and/or works with the training resources to develop training programs to ensure adequate growth and development of associates.
• Reviews HMDA data for accuracy on loans that the final disposition was completed by the Underwriter.
• Provides quality control responses in a timely manner.
• Monitors Secondary Marketing Outstanding Conditions Report and ensures conditions are being responded to in a timely manner.
• Identifies and develops a successor to this role.
• Performs other duties and special projects as required.

Requirements

• 6-8 years residential mortgage underwriting experience with recent exposure in both government and agency originations
• Requires a minimum of three (3) years’ Team Lead, Supervisor or Management experience.
• Knowledge of loan regulatory guidelines
• Operational knowledge of wholesale residential lending, including production and support functions
• Proficient at running, reading and interpreting AUS results including DU/LP and TOTAL Scorecard
• Working knowledge of RESPA 2010, HMDA, MDIA and Appraisal Independence Requirements (AIR)
• Demonstrated leadership qualities with the ability to provide vision and inspiration to peers and others.
• Knowledge of FHA/VA regulations as well as FNMA/FHLMC and investor underwriting guidelines
• Maintain working knowledge of all New Penn loan programs
• Working knowledge of lending compliance and regulations
• Ability to identify and resolve problems in a timely manner.
• Proficient in Microsoft Office (Word, Excel, PowerPoint) programs
• Strong organizational skills
• Effective written and verbal communication skills
• Natural collaborative approach to decision-making
• Clear understanding of the implications of customer service
• Effective decision-making, customer service, sales, customer support and problem-solving skills
• Strong attention to detail and accuracy
• Strong organizational and time management skills
• Ability to multi-task and work in a deadline driven environment.
• Ability to work effectively in a team environment.
• Expert level underwriting skills as it relates to title, income, credit reports and collateral.

Benefits

• Medical, dental, and vision insurance
• Health Savings Account with employer contribution
• 401(k) Retirement plan with employer match
• Paid Maternity Leave/Parental Bonding Leave
• Pet insurance
• Adoption Assistance
• Tuition reimbursement
• Employee Loan Program
• Newrez Employee Emergency and Disaster Fund
• Volunteer Time Off (VTO) day, company-paid volunteer day
• Employee Matching Gifts Program
• Newrez Grants Program