Supervisor overseeing daily operations and member growth at Navy Federal Investment Services' Advisory Center. Ensuring optimal member satisfaction and compliance while maximizing revenue growth.
Responsibilities
To supervise the daily operations and functions of Navy Federal Investment Services (NFIS) Investment Advisory Center (IAC).
Support NFIS strategic revenue growth by maximizing member growth, provision of NFIS investment services and financial planning.
Ensure new accounts and member relationships built by IAC staff achieve optimal member satisfaction and fiduciary performance.
Maximize revenue growth and market penetration while complying with regulatory, industry, NFIS standards, processes and procedures.
Provide management business insight and/or potential opportunities for market growth and NFIS strategic planning and initiatives in the IAC service area.
Requirements
Experience within the financial services industry, preferably with customer interaction
Experience in a leadership or supervisory position
Previous experience as a registered representative of brokerage/investment/insurance products and services
Previous experience with creating, managing commission and related production plans
All required licenses and registration: FINRA Series 7, 24, and NASAA Series 65 & 63 or 66 registration and Life and Health Insurance Licensed within 90 days
Working knowledge of regulations related to brokerage/investment industry
Strong interpersonal, verbal and written communication skills
Strong organization, planning, and time management skills
Strong research, analytical, decision-making, and problem-solving skills
Working knowledge of marketing/promotion practices and programs
Desired – Bachelor’s Degree in a related field or equivalent related experience
Desired – Thorough knowledge of investment and insurance products and services
Desired – Thorough knowledge and experience as a Registered Representative such as a Financial Advisor or registered support position
Desired – Knowledge of NCUA standards and related federal, state and industry regulations
Desired – Knowledge of Credit Union Service Organization and related processes and procedure, and regulations
Desired – CFP, ChFC
Desired – Knowledge of Navy Federal organization, programs, policies and procedures.
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