Project Manager overseeing multiple customer-facing consulting engagements at MRI Software. Ensuring quality delivery and managing client relationships within our Global Professional Services department.
Responsibilities
Successful delivery of multiple concurrent customer-facing consulting and technology projects
Ensuring quality of delivery and customer satisfaction
Customer relationship and expectation management during the engagement lifecycle
Provide clear and accurate management reporting and statistics, including accurately forecasting imminent invoicing and future income
Work closely with the sales teams and have a solid understanding of the sales process
Work very closely with the team of consultants to ensure project deliverables are met
Work with the operations team to effectively schedule the necessary team members on projects, while recognizing that there will be competing demands on these resources
Liaise with practice managers and directors on project escalations
Manage changes to project scope and schedule effectively
Risk management
Ability to lead a meeting and portray concepts persuasively
Support business process improvements and collaborate with others to deliver.
Strongly confident in understanding of the software development lifecycle.
Requirements
At least 3+ years of experience in delivering external projects to clients
SaaS implementations experience desired
Bachelor's level degree
PMP Certification or related Project Management Qualification
Great communication skills
Advanced Excel proficiency required
Microsoft Office Suite proficiency
Proven ability to work on complex pieces of work to successful outcomes for both employer and customer.
Benefits
Join our employee-led groups to maximize your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group
Enjoy peace of mind over yours and your family’s health with our medical coverage options and HSA benefit
Invest in our competitive 401k plan and help set you up for your future
Big on family? So are we! We understand family is important and being able to spend quality time with your family is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s)
Enjoy a fantastic work-life balance with 20 days PTO plus observed Holidays, plus 16 hours of ‘Flexi’ time a year
Further your professional development and growth with our generous Tuition Reimbursement offerings
Enjoy the flexibility of working from anywhere in the world for two weeks out of the year
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