Senior Underwriting Developer supporting a 12 - month project to update underwriting manual at Pacific Life Re. Collaborating with the team to develop medical evidence and ensure underwriting standards.
About the role
- Senior Commercial Lines Automated Underwriting Analyst overseeing profit and growth of automated underwriting rules at Encova Insurance. Collaborating with teams to improve processes and outcomes.
Responsibilities
- Oversees the performance of Encova’s Commercial Lines automated underwriting rules relative to profit, growth and straight through processing targets through analysis, collaboration, recommendations for improvement and implementation
- Partners with others to develop and monitor reports to evaluate rule performance and to identify opportunities for improvement
- Leverages existing commercial lines underwriting and operations acumen and input from others to inform and develop recommended action plans
- Implements those plans either directly through entry into a rules management system (Sapiens) or partnership with IT
- Develops, manages and uses a set of KPIs and targets to assess automated underwriting performance
- Analyzes trends, identifies root causes and recommends changes to improve performance relative to targets and business outcomes
- Designs, implements and continuously refines business rules, screen design and referral thresholds to optimize performance including cost/benefit considerations
- Responsible for the day-to-day management of the commercial lines underwriting rules management system (Sapiens Decisions)
- Acts as a strategic partner to underwriting, product actuarial and IT peers to inform or support pricing or underwriting strategies or actions
- Provides regular updates and business insights to CL leadership on automated underwriting performance, opportunities and improvement actions in flight
- Utilize tools like Tableau, SAS or other database query tools to supplement information received from product analytics
- Use analysis tools within Excel and SAS to perform rigorous analyses and develop sound recommendations
- Build pivot tables to identify, summarize and visualize data; use formulas to analyze and manipulate the data; create cross tabulations; build charts to pictorially summarize analyses
- Maintains and shares knowledge on emerging automated underwriting trends in the commercial lines P&C market
Requirements
- Bachelor’s degree or professional level of knowledge in a technical and analytical field, or equivalent, related experience
- Minimum of 5 years of Commercial Lines multi-line experience with a focus on underwriting or operations for at least 2 of those years
- Working knowledge of Tableau, SAS and/or other data analysis tools, with proficiency in Tableau preferred
- Attention to detail with ability to manage multiple tasks/priorities while working in a fast-paced environment with limited supervision
- Flexibility to handle assignments in various states of completion at the same time
- Project management skills
- Quantitative analysis and critical thinking skills
- Strong mathematical aptitude and analytical skills
- Advanced experience using Microsoft Excel, Word, PowerPoint and Access
- Superior communication skills (verbal and written) along with strong presentation skills
- Ability to deal with ambiguity and determine the correct course of action
- Insurance designation(s) such as CPCU, ARM, AU, etc. or progress towards is preferred.
Benefits
- Health, Dental & Vision Insurance
- Company-provided life and income protection plans
- Eligibility to participate in a company incentive bonus program
- 401(k) Retirement Plan - 100% company match up to 7% on annual salary
- Paid Time Off, Paid Holidays, and Floating Holidays
- Flexible Work Arrangements - Hybrid and remote depending on the role
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