Product Manager leading the mobile app experience for Moneris Go Retail POS. Collaborating with cross-functional teams to deliver customer-centric solutions.
Responsibilities
Lead the mobile app roadmap within the broader retail product roadmap with a focus on setting OKRs (Objectives and Key Results) that align with Moneris' strategic mission, in partnership with the Director of Product and Senior Product Manager
Collaborate with designers, engineers, and cross-functional teams to concept, prototype, build, ship, measure, and refine product features
Champion the customer's voice by working with sales and customer support, ensuring insights shape our product strategy
Manage product lifecycle, from requirement gathering and new feature introduction to go-to-market strategy and positioning
Oversee product success by setting performance metrics, tracking results, and making data-driven adjustments to achieve goals
Requirements
5+ years of relevant experience, including 3+ years in Product Management
Expertise in building and scaling products
Mobile app experience (must have): Direct experience developing mobile applications for iOS or Android
SaaS or POS experience (required): Direct experience in SaaS products or hands-on exposure to POS environments, including front-line or operational retail experience
SMB retail understanding: Familiarity with how small and medium retailers operate, including typical workflows, constraints, and decision-making patterns
Technical understanding of software development lifecycle: Ability to work with engineering teams and translate complex requirements into clear, actionable work
Experience in scrum/Agile methodologies: Skilled in navigating product development processes and collaborating in agile environments
End-to-end design thinking: Ability to empathize with users and create experiences that drive engagement and satisfaction
Entrepreneurial mindset: Comfortable with ambiguity and can lead cross-functional stakeholders within a matrixed organization
Education: University degree or equivalent experience.
Benefits
A workplace committed to investing in Diversity, Equity and Inclusion (DEI) through various initiatives including, employee inclusion groups (EIGs), DEI learning and workshops, educational events, and various resources including an internal DEI website and newsletter
Learning & development programs and resources to grow your career
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