Investor Services Analyst providing client service for Wellington’s investment funds. Coordinating onboarding, fund - related queries, and reporting requirements with a focus on client relations.
About the role
- Bilingual Credit Analyst performing credit analysis and risk assessment for merchants at Moneris. Collaborating with teams to address fraud and customer service inquiries while following credit policies.
Responsibilities
- Perform various forms of credit-based analysis on existing and prospective merchants
- Review merchants that trigger in the Fraud queue for out-of-pattern processing
- Decision the release of funds held and customer service to merchants on all re-adjudication-related issues
- Apply appropriate underwriting criteria to all merchant applications following established credit policy
- Respond to Re-Adjudication inquiries from merchants, Fraud containment staff and other Moneris departments
- Perform a credit risk assessment of an existing high-risk merchant
- Analyze personal, business and financial information, ensuring all risks are mitigated
- Work with internal staff and external sources for the purpose of Credit training, fraud detection, and monitoring activities
- Help with customer calls for complex merchant set-ups
- Provide back up and support to the other Analysts with respect to the SMB Credit process
- Comply with corporate policies established by Moneris Corporation
Requirements
- 3+ years of experience in a related field
- Bachelor's Degree or equivalent in Business, Accounting, or Finance
- Must be fluent in French and English
- Experience reviewing personal credit bureaus, commercial credit bureaus and financial statement analysis
- Previous experience in the payment industry considered an asset
- Proficient in Microsoft Windows/ MS Office Applications
- Excellent verbal and written communication skills
- Strong analytical skills with a demonstrated attention to detail
- Strong business acumen
Benefits
- Comprehensive Total Rewards Program, including performance-based bonuses
- Flexible benefits starting from day one
- Your choice of a health spending account (HSA) or personal spending account (PSA)
- Retirement planning support, with profit-sharing programs including company match and a defined contribution pension plan
- Growth & development opportunities, including unlimited access to Coursera, mentorship programs, and an internal gig marketplace
- Holistic wellness support, with an Employee & Family Assistance Program, 24/7 virtual healthcare, and workplace wellness initiatives
- Flexibility that works for you, including hybrid work arrangements, a Work from Abroad program, and paid time off programs
- Recognition and rewards, with company-wide recognition programs, exclusive banking perks from RBC & BMO, and access to great employee discounts
Job title
Job type
Experience level
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Not specified
Degree requirement
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