Hybrid Client Specialist – Business Insurance

at Marsh McLennan

• Job title: Client Specialist – Business Insurance
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Livonia, United States

About the role

• Client Specialist managing commercial insurance for Marsh McLennan Agency with responsibilities in servicing and growing client accounts. Work directly with Account Directors to ensure client satisfaction and retention.

Responsibilities

• Work directly with the Account Director / Account Executive and be responsible for servicing, growing, and retaining an existing commercial book of business
• Manage workload by processing daily servicing tasks
• Assist the team with marketing and placement of new & renewal commercial accounts

Requirements

• Bachelor’s degree preferred
• Minimum 1-3 years commercial insurance experience is preferred
• Property/Casualty license or ability to attain preferred
• Licensed Insurance Counselor license or ability to attain is required
• Must be a self-starter, be able to work under extreme pressure, multi-task, be detailed and meet deadlines
• Ability to work well with people, in a team environment, and to communicate effectively at all levels is required
• Excellent verbal and written communication skills and a proven ability to establish relationships at all levels
• Flexibility and creativity for developing innovative and customized business solutions
• Strong analytical and problem-solving skills
• High level of proficiency with Microsoft Office applications to include Excel, Word, PowerPoint, and Outlook preferred.

Benefits

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid work
• Charitable contribution match programs
• Stock purchase opportunities