Senior Business Administrator providing administrative support to Social Workers within Locality Children's Services. Roles include managing communications and performing various administrative tasks.
About the role
- Administrator coordinating claim notifications and managing policy databases while ensuring timely data input. Engaging with team members and managing general enquiries effectively.
Responsibilities
- Review and register new claim notifications, attaching all relevant documentation/ policy schedules and issuing acknowledgements where required
- Administering Policy database ensuring accurate and timely data input.
- Monitor and manage online portals - downloading documentation and creating new claim files where required.
- Review and updating monthly bordereau’s and ensuring data analysis is correct.
- Answer telephone calls as required and deal with general enquiries
- Photocopying/scanning
- Other tasks to support the business plan as and when necessary to ensure company business objectives are met
Requirements
- A good standard of written English
- Previous experience of working in an administration role
- Familiarity with standard office packages such as Word and Excel
- Demonstrate a high level of accuracy in data input and attention to detail
- Is proactive and resilient, seeking to get things done and at the same time deal with a variety of tasks
- Provides solutions rather than problems – shows initiative
- Work to deadlines to achieve client service level agreements in a changing and demanding environment
- Able to demonstrate effective management of time and resources
- Able to identify when guidance is required from other team members on decision making
- Can demonstrate evidence of being an effective team member, interacting positively with colleagues, communicating effectively with a diverse group of people
- Willingness to be closely supervised, when necessary, to ensure accuracy and compliance with varied client processes
Benefits
- **Career & Purpose **
- Davies Innovation Lab
- Leadership training programme
- Funding for professional qualifications
- Thrive at Davies; learning opportunities
- **Environmental & Social**
- The Davies Foundation
- Local charity funding
- Pennies To Heaven
- Employee Resource Groups
- Employee volunteering programme
- **Financial Health**
- Pension, 5% employee and 5% employer contribution
- My Choices at Davies provides; High Street discounts and Financial wellbeing hub
- Life assurance: x4
- Refer a Friend
- Cycle to Work Scheme
- Lease car salary sacrifice
- Davies Incentive Plan
- Enhanced maternity, paternity and adoption pay
- **Mental, Physical & Emotional Wellbeing **
- Wellbeing centre; move, munch, money & mind focus
- Discounts with 100's of UK retailers
- EAP; 24/7 confidential helpline
- 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
- Flexible working
- Dress for your day
- Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
- Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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