Senior Program Manager guiding AI integration at Matillion, a data integration platform. Overseeing cross-functional AI initiatives to enhance organizational productivity and culture.
Responsibilities
Define and maintain the internal AI roadmap, prioritising high-impact, low-risk automations that drive measurable business outcomes
Lead cross-functional AI initiatives across the business, ensuring alignment with architectural standards, security governance, and ROI targets
Drive the cultural shift to an "AI-First" mindset—developing training programs, managing change, and reducing "AI anxiety" across non-technical teams
Define and report KPIs such as "Hours Reclaimed," "Process Velocity," and "Cost per Automation," delivering quarterly impact reports to the executive team
Act as the bridge between technical and non-technical stakeholders, translating AI complexity into actionable strategy and holding teams accountable for delivery
Requirements
Demonstrable experience in Programme Management or PMO roles within high-growth SaaS environments, with a track record of delivering complex, cross-functional initiatives
Understanding of LLMs, API integrations, and RAG architectures—you don't need to code, but you must challenge timelines and technical approaches and be able to have technical discussions
Tenacious delivery mindset: you prefer "deployed and iterative" over "perfect and delayed," and you hold yourself and others accountable for results
Strategic thinker who can operate across the entire business, influencing senior stakeholders and driving adoption without direct authority
Empathetic leader who can move teams away from legacy manual processes, building trust and driving change through influence, not force
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