Business Consultant developing risk technology solutions and collaborating with stakeholders at MassMutual. Providing analytical support for business strategies and system requirements.
Responsibilities
Collaborate with business users and stakeholders to define, document, and analyze system requirements
Partner with QA and UAT teams to ensure solutions are tested and validated
Support end-to-end delivery, including requirements gathering, data validation, and stakeholder communication
Identify opportunities for automation and efficiency improvements
Manage stakeholder communications, including demos and status reporting
Create and maintain system documentation and user manuals
Troubleshoot break/fix issues and provide technical support
Coach and mentor others on own team or within matrixed organization
Requirements
Bachelor’s degree in Computer Engineering, Computer Science, Information Systems, Business Administration, or a closely related field
3+ years of progressively responsible experience in a business analyst role or a related occupation
5+ years experience in systems analysis, business process modeling, and requirements gathering techniques
Must be authorized to work in US without visa sponsorship both now and in the future.
Advanced degree or professional certifications such as CBAP or PMI-PBA considered an asset.
Experience with Governance Risk Compliance (GRC) solutions and platforms, including Archer IRM
Strong verbal and written skills to translate technical concepts for non-technical stakeholders.
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