Senior Underwriting Consultant at Manulife, leading training programs for new hires and enhancing underwriting processes. Involves compliance monitoring, risk management, and developing training content.
Responsibilities
Lead the delivery of training programs for new and existing staff
Development of learning materials and coordinate all training logistics
Ensure and maintain Manulife's proprietary underwriting manual and other knowledge/reference documents reflect current processes and philosophy
Drive audits and quality reviews of underwriting tools and decisions
Own Governance Activities: managing system access and maintaining data integrity
Manage information disclosures and dispute resolution, ensuring compliance with industry regulations
Participate in compliance activities and monitor adherence to industry standards
Contribute to Research & Development initiatives and business monitoring exercises
Requirements
Bachelor’s degree in Business, Finance, Insurance, or a related field, or equivalent business experience
Minimum 7 years of comprehensive underwriting experience
Advanced understanding of underwriting functions, including risk assessment and decision-making processes
Proven experience in developing and delivering training programs and materials
Strong analytical and problem-solving skills
Excellent organizational and communication skills
Ability to manage multiple priorities and work under deadlines
Proficiency in managing digital auditing tools and systems such as Digital Owl and SharePoint
Demonstrated informal leadership abilities
Expertise in medical science and its impact on mortality and morbidity
Advanced skills in MS Office (Excel, PowerBI, PowerPoint)
Bilingualism (English and French) is a strong asset if located in Québec
Benefits
Health, dental, mental health, vision insurance
Short- and long-term disability
Life and AD&D insurance coverage
Adoption/surrogacy and wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension plan with employer matching contributions
Financial education and counseling resources
Paid time off including holidays, vacation, personal, and sick days
Job title
Senior Underwriting Consultant – Training and Development
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