Technical Program Manager in Ford's Connected Vehicle Software division focusing on product and engineering excellence. Lead cross - functional initiatives and manage complex engineering programs.
About the role
- Lead Technical Program Manager managing technology projects for Manulife in financial services. Collaborating with global stakeholders on innovative solutions while overseeing project management documents and deliverables.
Responsibilities
- Program management of technology projects supporting various business functions (Product & Pricing, Operations, Marketing, Distribution, Finance, and others)
- Interacting with global business users to gather high-level project scope
- Supporting business in preparing business cases or BoW exercises
- Creating/supporting resource strategy and onboarding
- Managing stakeholder/sponsor expectations and ensuring project delivery
- Preparing and communicating all project-related plans (project, quality, communication)
- Translate requirements for multi-disciplinary, complex programs into technical specifications applicable across broad range of projects
- Coordinating with teams across locations to develop IT project release roadmap/plan
- Managing multiple workstreams/country teams and overseeing SDLC for end-to-end delivery
- Monitoring and reporting status to stakeholders throughout the program lifecycle
- Setting guidelines to ensure deliverables follow Manulife standards
- Leading and setting up production operation team post-implementation
- Ensuring creation of all projects deliverable documents (e.g., data mapping, test cases, test plan, system delivery plan, handover)
- Managing and communicating project milestones (scope, cost, time)
- Preparing/reviewing SOW documents, including IT budgets
- Negotiating/managing vendor deliverables from a project perspective
Requirements
- Degree in Information Systems/Technology or related discipline with a strong technical background
- At least 10+ years IT industry experience
- At least 5 years of in-depth project/program management experience
- At least 5 years of experience in technical development prior to project management
- Experience leading complex, large IT system rollouts in financial institutions
- Skilled in managing senior stakeholders and IT steerco
- Preferred experience with global/regional/local projects
- Well-versed in all SDLC phases; experienced in traditional and agile projects
- Ability to build trusted partnerships with Asia regional and global stakeholders (IT and Business)
- Hands-on in preparing/reviewing high-quality IT project management documents
- Strong experience managing virtual teams
- Experience in life insurance administration systems and finance industry preferred
- Knowledge of JAVA, Angular, microservices, data management preferred
- Excellent presentation, communication, and interpersonal skills
- Fast learner, able to acquire new technology quickly
Benefits
- Health insurance
- Dental
- Mental health
- Vision
- Short- and long-term disability
- Life and AD&D insurance coverage
- Adoption/surrogacy and wellness benefits
- Employee/family assistance plans
- Retirement savings plans (including pension/401(k) savings plans)
- Global share ownership plan with employer matching contributions
- Financial education and counseling resources
- Up to 11 paid holidays
- 3 personal days
- 150 hours of vacation
- 40 hours of sick time (or more where required by law) each year
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