Full Stack Developer at Certisign, designing user interfaces and developing backend solutions. Collaborating on scalable software architecture across teams to ensure client requirements.
About the role
- Lead Full Stack Engineer designing and operationalizing AI agents to automate workflows at Manulife/John Hancock. Technical leader shaping AI adoption across a large financial services organization.
Responsibilities
- Design and implement autonomous AI agents to automate internal workflows and customer-facing journeys
- Architect microservices, event-driven, and serverless cloud solutions; design APIs and event streams
- Embed AI governance controls including guardrails, prompt/content filtering, and bias checks
- Lead root cause analyses, observability integration, and AIOps for CI/CD and incident response
- Evaluate third-party AI platforms and model providers
- Mentor engineers in AI-safe design and practices
- Define success metrics and operate agents with SLIs/SLOs
Requirements
- 10+ years in Senior Digital Engineering roles, partnering with Architecture groups
- Hands-on experience with Java Spring Boot, .NET, React, Node.js, Python, and SQL at large scale
- Experience with cloud platforms, specifically AKS, with containerized services and model serving
- Proficiency with DevOps tooling: GitHub Actions, SonarQube, Fortify, Snyk
- Experience with monitoring/logging tools such as New Relic
- Knowledge of data platforms such as Azure Databricks and building compliant data pipelines
- Experience on large transformation projects including AI adoption roadmaps and governance
- Bachelor of Science in Computer Science or equivalent
- Financial Services experience preferred
Benefits
- Health insurance
- Dental insurance
- Mental health support
- Vision insurance
- Short- and long-term disability
- Life and AD&D insurance
- Adoption/surrogacy benefits
- Wellness programs
- Employee/family assistance plans
- Retirement savings plans (401(k) and pension)
- Global share ownership plan with employer matching contributions
- Generous paid time off including 11 paid holidays and 150 hours of vacation
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