Data Analytics Advisor responsible for delivering high - quality analytics and reporting for Cigna's customer experience team. Collaborating with operational leaders and stakeholders to inform data - driven decisions.
About the role
- Senior Revenue Analytics Analyst at Lytx transforming complex data into actionable insights. Driving go-to-market strategy across Sales, Marketing, and Customer Success to enhance revenue performance.
Responsibilities
- Transform complex data into actionable insights that drive go-to-market strategy
- Build and maintain Lytx’s Ideal Customer Profile (ICP) using firmographic, behavioral, and product usage data
- Identify underpenetrated markets with strong revenue potential
- Analyze win/loss trends to uncover drivers of deal success and failure
- Partner with Sales, Marketing, and Customer Success to translate insights into actionable GTM strategies
- Design and deploy a predictive churn model to identify at-risk customers and inform retention strategies
- Develop statistical and machine learning models to forecast revenue, pipeline performance, and customer behavior
- Apply simulation techniques (e.g., Monte Carlo) to quantify growth scenarios
- Build and optimize scalable data models and pipelines using SQL
- Design, develop, and maintain Tableau dashboards for executive and operational reporting
- Ensure data accuracy, consistency, and accessibility across GTM systems
- Own the definition, development, and delivery of executive KPIs
- Deliver weekly executive dashboards summarizing company performance
- Act as a strategic partner to Sales, Marketing, and Customer Success leadership
Requirements
- 4–8+ years of experience in analytics, data engineering, or similar roles within a GTM or SaaS environment
- Advanced SQL skills with experience working on large, complex datasets
- Strong experience with Tableau (or equivalent BI tools)
- Experience building and deploying machine learning models (Python or similar)
- Proven ability to translate business problems into analytical solutions
- Strong understanding of SaaS metrics (CAC, LTV, funnel conversion, churn, ARR, etc.)
- Experience in Revenue Operations or closely aligned GTM functions (preferred)
- Familiarity with tools such as Salesforce, Gong.io, marketing automation platforms, and data warehouses (preferred)
- Experience with experimentation frameworks and growth strategy analysis (preferred)
- Background in statistics, economics, data science, or a related field (preferred)
Benefits
- Medical, dental and vision insurance
- Health Savings Account
- Flexible Spending Accounts
- Telehealth
- 401(k) and 401(k) match
- Life and AD&D insurance
- Short-Term and Long-Term Disability
- FTO or PTO
- Employee Well-Being program
- 11 paid holidays plus 1 inclusive holiday per year
- Volunteer Time Off
- Employee Referral program
- Education Reimbursement Program
- Employee Recognition and Appreciation program
- Additional perk and voluntary benefit programs
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