Trading Support Specialist at a Fintech firm helping clients with trading issues and inquiries. Engaging in diverse customer interactions while enhancing financial product knowledge.
Responsibilities
Klanten gelukkig en tevreden houden
Efficiënte communicatie en klantgerichte oplossingen bieden
Klanten helpen bij inlogproblemen en uitleg geven over ordertypes
Uitleg geven over effectenrekening en hoe een Vertical Call spread werkt
Dagelijks leren over financiële producten
Klanten van uitstekende service voorzien
Requirements
Gepassioneerd door alle aspecten van de beurs
Energiek en klantgericht
Goede communicatieve vaardigheden
Vloeiend in zowel Nederlands als Engels
Kennis van Frans is zeker een meerwaarde
Diploma in een financiële richting of bereid de nodige certificaten te behalen
Benefits
Een ontspannen en informele werkomgeving
Opleidingsbudget dat je vrij kan besteden voor je professionele ontwikkeling
Correct salarispakket met tal van extralegale voordelen en veel verlofdagen
Hybride (thuis of kantoor) werkplek met af en toe ook de mogelijkheid om in een buitenlands kantoor te werken
Regelmatige borrels en uitjes die de vriendschappelijke samenwerkingen nog versterken
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