Consultant ERP formateur fonctionnel en finance au sein de Groupe Althays. Accompagnement des clients dans la mise en œuvre d’ERP et formation des utilisateurs.
About the role
- Senior Financial Representative providing investment solutions to affluent investors at LPL Financial. Responsible for maintaining client relationships and delivering exceptional service.
Responsibilities
- Advisors are responsible for all functions of client relationship maintained including providing an exceptional service via incoming service calls, directing client transactions, preparing necessary client reports and forms, responding to client emails and proactive client outreach.
- Representatives will work together to ensure our book of 120,000+ are operationally maintained, compliant, and delivering on our client experience commitments through proactive check ins and outreach.
- Advisors should have a detailed understanding of all aspects of the financial planning process.
- Advisors should be effective at collecting and analyzing client data, developing and implementing appropriate solutions, as well as reviewing and maintaining those solutions on an ongoing basis.
- Advisors will need to knowledgably speak to core concepts such as education, tax, estate, insurance and investment allocation on a daily basis.
- Advisors have the freedom to utilize investment vehicles that are most suitable for clients.
- Advisors should have a detailed understanding of all account types, investment products, and investment markets in order to field questions from our diverse client base.
- Advisors will be responsible for meeting goals in asset investment, wallet share consolidation, and relationship deepening metrics.
- Facilitate communication and coordination between departments to ensure smooth client experience and integration.
- Assess and mitigate risk through regular book and client analysis. Prevent fraud through security checks and client conversations.
Requirements
- Bachelor’s degree or equivalent working experience
- Series 7, 63 and 65 or 66
- 2+ years of direct client experience within the financial services industry
- Ability to be onsite in Lynnwood, WA
- Life & Health or CFP preferred
- Excellent telephone service/relationship management skills
- Prior financial tele-sales, trading or call center service experience
- Previous experience as financial advisor or delivering advice and guidance to retail clients
- Strong understanding of financial planning concepts, investment markets, and account types
- Excellent communication skills, an avid listener, and strong business writing skills
- Entrepreneurial mindset, self-starter and quickly adapt to a fast-paced environment
- High integrity, detail oriented and ability to evaluate and mitigate risk
- Proficient in Microsoft Office and web based applications.
- Ability to assist customers in call center environment while accessing data via multiple PC lookup applications.
- Excellent PC and data input skills.
Benefits
- 401K matching
- health benefits
- employee stock options
- paid time off
- volunteer time off
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