Advanced Network Engineer specializing in layer 2 and 3 connectivity products for Superloop. Responsible for troubleshooting and resolving escalated technical issues raised by customers.
About the role
- Network Operations Engineer responsible for maintaining global enterprise network infrastructure. Collaborating with teams at Lexmark to enhance networking and security protocols in a dynamic technology environment.
Responsibilities
- Configuration and diagnostics of network switches, routers, and load balancers
- Execution of network configuration processes such as VLAN creation, route advertisements, firewall policy configurations, DNS record changes, IPAM network creation, network performance reports, network infrastructure hardening, circuit management, and software/hardware licensing
- Creation of logical diagrams, datacenter diagrams, and network operational procedures
- Development and use of automation to execute repeatable tasks and processes
- Coordination of high-impact infrastructure changes and outages during on and off-hours
- Collaboration with architecture and operational teams providing design feedback, process improvement opportunities, and potential solution enhancements
- Act as the escalation contact for the network operations and incident managers
- Light travel may be required to deliver certain projects
- Be an advocate and change leader for network, security, and operational initiatives with a goal of improving the overall culture
Requirements
- Bachelor’s degree in computer engineering or related field
- 3-5 years of network and security experience
- Knowledge of LAN, WAN, VLAN, Wireless, and VoIP networking technologies
- Knowledge of routing protocols to include Border Gateway Protocol (BGP), Open Shortest Path First (OSPF), and Enhanced Interior Gateway Routing Protocol (EIGRP)
- Knowledge of network services, including DNS, DHCP, IPAM, SNMP, IPSec, NetFlow
- Knowledge of Secure Access Service Edge (SASE) and Network Access Control (NAC) technologies
- Knowledge of scripting and automation languages (Python)
- Experience configuring Fortinet, Cisco, Infoblox, Zscaler, Checkpoint, Palo Alto, Juniper, and Bind technologies
- Familiar with NIST CSF, CIS, and ISO 27001 information security frameworks
- Advanced troubleshooting and diagnostic skills
- Excellent verbal and written communication skills
- Proven ability to lead and manage multiple priorities with proven organizational skills with the ability to manage multiple tasks with changing priorities
- Strong ability in multiple technologies, analytical techniques, and leadership skills
- Familiar with IT operational processes (Event, Incident, Change, Problem, ITSM), development frameworks (Agile, SAFe), and service management frameworks (ITIL)
Benefits
- robust benefits package designed to support your growth, well-being, and life beyond work
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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