Factory Project Commissioning Engineer at Lawo providing system solutions for global media production. Responsible for troubleshooting, customer support, and collaboration with internal teams in a fast-paced environment.
Responsibilities
Provide system solutions that span the globe, enabling the production and broadcast of media content at a high-quality level, leading to business growth, profitability and customer success
Factory configuration and troubleshooting of Lawo systems (Audio, Video and Network) fulfilling customer workflow and system standards
Maintain and support inventory for the Factory Project Commissioning area
Customer project commissioning and troubleshooting, onsite or remote when required for Audio/Video systems
Work closely with other Lawo teams, inside and outside of the professional services group
Documentation (Lawo internal, and for the customer if needed)
Requirements
Education in broadcast, audio/video or a related field
Solid Network/IT knowledge including multicast/unicast network services and broadcast standards such as SMPTE 2110, NDI etc.
Linux server expertise as well as knowledge of containerized microservers and Docker
Experience in broadcast environment, on-air broadcast operations, workflows and IP-Systems
Desire to deliver service excellence
Structured way of working an logical approach to problem-solving
Strong verbal and written communication skills with an engaging and professional way of interacting with colleagues and customers
Ability to stay organized in a fast-paced, agile environment
English and German language is a must, other languages are an asset.
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