Research Associate contributing to NIH - funded studies in Dr. Christina Dyar's lab. Managing operations and participant communications, while contributing to manuscripts and presentations.
About the role
- User Research Analyst at LawDepot focusing on user insights and product improvement through research. Collaborating with teams to enhance legal document creation experience.
Responsibilities
- Partner with Product Managers, Designers, and cross-functional teams to define research objectives, problem statements, and key questions that inform product decisions
- Plan and conduct qualitative and quantitative user research (e.g., interviews, surveys, usability tests) to understand user behaviors, motivations, and needs
- Monitor competitor products, websites, and industry trends to identify innovations, risks, and emerging opportunities
- Analyze and synthesize research findings from multiple data sources to uncover insights that guide product, design, and marketing strategy
- Present research insights and recommendations to stakeholders in a clear, compelling, and actionable way
- Conduct market and product research to support strategic initiatives and evaluate potential new opportunities
- Collaborate with cross-functional teams to ensure user insights are incorporated throughout the product development lifecycle
- Partner with Product Managers to prioritize research initiatives and inform product backlog decisions, ensuring research efforts focus on the highest-impact opportunities
- Promote and support best practices in user research methodologies across product and design teams
- Create comprehensive research documentation and contribute to the evolution of the organization’s research strategy and processes
Requirements
- Post-secondary education in Marketing, Communications, Design, Psychology, Business, Science, or another relevant research-related field
- Advanced understanding of user research methodologies and their applications (e.g., usability testing, interviews, surveys, moderated and unmoderated testing)
- Proven experience planning and executing successful user testing projects and UX/UI research studies
- Experience designing and running surveys and gathering both qualitative and quantitative user feedback
- Exceptional analytical and critical thinking skills, including the ability to identify patterns and trends from multiple data sources
- Ability to conduct market research and competitor analysis
- Strong statistical analysis skills with the ability to translate complex data into clear insights, reports, tables, and visualizations
- Excellent written, verbal, and presentation skills
- Advanced organizational and planning skills
- Proven ability to manage multiple projects independently
- Knowledge of product design, UX/UI principles, and online marketing best practices are considered a strong asset
Benefits
- Excellent total compensation package
- Comprehensive health and dental benefits, plus an additional Health Care Spending Account
- Great work life balance (37.5 hour work weeks, flexible schedules, ability to bank hours)
- Three weeks paid vacation, plus bonus personal days
- Continuous learning opportunities, including LinkedIn Learning subscriptions and training budgets
- Company share plan
- Free catered lunches for the entire office
- Monthly social events for team members to enjoy (think axe throwing, rock climbing, board games, food trucks, trivia contests, and charitable activities)
- Casual work environment
- Personal offices for focused work and to have your individual space (plus collaborative workspaces for when you want to meet with the team)
- Free and easily accessible parking
- Southgate Mall, Whyte Ave, and Calgary Trail restaurants are only minutes away
- Hybrid working arrangements for that balance between getting work done at home and engaging with others in the office
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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