Infrastructure Specialist for AWS managing technology systems and contributing to IT operational execution at Kyndryl. Collaborating on projects to analyze problems and provide solutions in a flexible and supportive environment.
Responsibilities
Initiate and manage incident cases within AWS
Conduct minor version upgrades via the AWS Management Console
Administer IAM users, roles, policies, and privileged/non-privileged IDs
Configure EC2, S3, EBS, VPC, Security Groups, and NACLs
Update Route53 DNS, CloudFront, WAF, ACM, ELB, and KMS
Manage AWS resource tags, oversee backups/restores, and establish CloudWatch rules
Investigate AWS notifications and determine appropriate responses
Maintain operating system and software configurations
Manage vendor support communications
Administer SSH key passphrases and API keys
Execute tasks in alignment with standard operating procedures
Adjust OS settings for Windows virtual servers
Collaborate with vendors regarding OS/software support matters
Monitor performance and capacity using CloudWatch, M&EaaS, and JP1/IM
Conduct trend analysis and extract relevant data
Execute recovery processes and document incident resolutions
Investigate root causes and implement corrective actions
Communicate effectively with customers, vendors, and project team members in Japanese
Requirements
At least 6+ years in AWS environment management
Experience with JAPAN customer would be preferred
In depth knowledge of Amazon cloud hosting architecture with experience with AWS and Azure is a bonus
Familiar with a variety of IT concepts, practices, and procedures
Knowledge of design techniques, tools, and principals involved in production of precision technical plans, blueprints, drawings, and models
Logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
Strong analytical and problem-solving skills with high attention to detail
Benefits
Be Well programs designed to support financial, mental, physical, and social health
Opportunities to gain certification and qualifications on the job
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