Principal Engineer driving systemic reliability improvements for Xero's software products. Leading technical initiatives and mentoring teams in engineering excellence.
About the role
- Senior Lead Site Reliability Engineer overseeing critical systems stability and incident management. Leading Java applications reliability and supporting a dynamic technology environment.
Responsibilities
- Ensure stability, availability, resilience, and scalability of critical systems
- Manage critical incidents and major problems
- Oversee operation and reliability of batch jobs and process chains using Control-M
- Continuous monitoring of critical transactional systems
- Design, implement, and evolve Site Reliability Engineering practices
- Act as the technical lead for the AMS service
- Provide expert support and technical leadership in Java, Spring Boot, microservices, and REST/SOAP APIs
- Oversee monitoring, alerting, and observability strategies
- Maintain up-to-date technical and operational documentation
Requirements
- 8+ years of experience in IT
- Strong focus on production support and AMS operations
- Java development and architecture
- Reliability and availability of mission-critical systems
- Bachelor's or Engineering degree in Systems Engineering, Computer Science, Information Technology, Software Engineering or related fields
- Java certifications preferred
- ITIL / ITSM and Cloud certifications (Azure / GCP) preferred
- DevOps / SRE certifications preferred
- Spanish: Fluent
- English: Basic to intermediate (technical)
Benefits
- Flexible work environment
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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