Senior Credit Controller managing proactive credit control and debt collection at KPMG in New Zealand. Supporting internal teams and maintaining strong client relationships for financial health.
Responsibilities
Lead proactive credit control and debt collection activities, supporting both internal teams and external clients.
Provide expert guidance on collection strategies tailored to unique situations.
Build and maintain strong relationships with debt collection agencies.
Respond promptly to debtor and stakeholder inquiries on billing, payments, and account details.
Prepare accurate weekly and monthly debtor reports that the business can rely on.
Identify opportunities to streamline and enhance processes across the accounts function.
Collaborate closely with the wider Accounts team, offering support and backup when needed.
Requirements
At least 5 years’ proven experience in credit control, debt management, and stakeholder engagement.
A proactive, solutions‑focused approach and the ability to influence outcomes.
Exceptional communication and relationship‑building skills.
The confidence to act as a subject matter expert within your area of specialty.
Brings a strong focus on accuracy and timeliness, proactively meeting deadlines and taking initiative to drive outcomes.
A knack for identifying efficiencies and driving continuous improvement
Benefits
Access to the firm's annual incentive scheme
Opportunities for local and international secondments
Hybrid working across a mix of office, client and home hubs to recognise that people have individual circumstances and preferences when it comes to where and how they work
The ability to work from overseas and extend time connecting with friends and family outside New Zealand
Flexible leave options, including the ability to purchase additional annual leave
Gender-neutral support for all stages of the parental journey, including access to 18 weeks of fully paid parental leave for all new parents
A paid professional association membership of your choice
Digital accreditations through our partnership with Microsoft, LinkedIn Learning, with bespoke learning pathways for all employees
A wide-range of special offers and discounts on insurances, banking services, and lifestyle goods and services
The support, allyship and opportunity to join our many Inclusion, Diversity and Equity Affinity networks, including the Kiwa, Pride, Ethnicity, Accessibility and Wahine groups
The opportunity to participate in Green Team activities, as we work toward reducing the firm’s environmental footprint and become carbon zero by 2030
An invitation to join your local Social club and enjoy events aimed at bringing people together for social, sporting, cultural, family and fundraising activities
Paid time off for volunteering and involvement in citizenship activities
An array of health and wellness benefits such as free flu vaccinations, subsidised sporting events, free confidential counselling services, additional 5 days of Wellbeing leave to support you and your family's overall health and wellness, access to our Wellbeing portal with an extensive range of advice and resources and much much more!
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