Tier 3 Service Desk/System Administrator for Absolute Business Solutions Corp providing support at DIAs NDOC. Requires strong Linux and Windows systems administration skills and active Top Secret clearance.
About the role
- Systems and Network Administrator at Kincy responsible for IT systems security and user support. Engaging in technical problem resolution and documentation updates in Marseille.
Responsibilities
- Ensure the proper operation and security of IT systems and networks
- Provide high-quality technical support to users
- Support users with hardware issues, operating systems, office software, and network problems
- Handle recovery requests reported by our clients
- Manage support incidents and requests escalated by the hotline
- Perform equipment maintenance via remote management and on-site interventions
- Create and update IT documentation and ensure distribution of intervention reports
- Improve and automate administration processes; document procedures
- Participate in identifying needs and provide technical advice to clients
Requirements
- Engineering degree in Computer Science, Information Systems, or a related field
- Relevant professional certifications (e.g., CCNP, MCSE)
- At least 5 years of experience in advanced systems and network administration roles
- Excellent project management, communication, and complex problem-solving skills
- Ability to work under pressure, prioritize tasks, and manage multiple projects simultaneously
- Strong knowledge of systems and network architectures
- Expertise in designing and implementing advanced security solutions
- Strong experience in scripting and automation
Benefits
- 10 days of compensatory time off (RTT) per year
- Additional vacation days based on seniority
- Up to 2 days of remote work per week, subject to conditions
- Meal vouchers (Swile card, 50% employer contribution)
- Various bonuses: employee referral, holiday bonus
- Employee savings plan (PEE)
- Health insurance / welfare plan (comprehensive coverage + complementary medicine package)
- 50% coverage of public transport pass
- Unlimited coffee
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