Support Specialist managing stop - loss benefit plans while delivering exceptional client service and support. Collaborating with Account Executives and ensuring accurate claims and reporting management.
About the role
- Advising assigned Lines of Business (LOBs) on model risk management. Partnering with model validation to ensure adherence to KeyCorp’s Model Risk Management framework.
Responsibilities
- Serve as primary advisor to assigned Lines of Business (LOBs) on model risk matters
- Provide advisory, consultative, and training support to assigned LOBs
- Liaison between model owners, developers, and independent model validation team
- Maintain oversight of enterprise model inventory
- Provide expert review and challenge of model governance and control design
- Support model validation activities and ensure compliance with MRM policies
- Oversee tracking and remediation of validation findings
- Execute Risk and Control Self-Assessments (RCSAs)
- Contribute to model risk related responsibilities in enterprise Procurement and Third-Party Management processes
- Monitor regulatory developments and industry best practices
Requirements
- Bachelor’s degree in finance, Economics, Accounting, Business Administration, or related discipline (or equivalent experience)
- Minimum of five years of experience in model risk management, risk governance, audit, or related fields
- Working knowledge of GRC platforms and data visualization tools (e.g., Tableau)
- Proficiency with analytical programming languages (e.g., Python, SQL, SAS) and familiarity with AI-based tools such as Copilot, Gemini, etc.
- Strong interpersonal skills with ability to influence and collaborate across organization
- Advanced proficiency in Microsoft Excel and PowerPoint
- Strong organizational skills with ability to manage multiple priorities and meet tight deadlines
- Excellent written and verbal communication skills
- Ability to work independently and in a team environment in a fast-paced, highly regulated environment
Benefits
- Employee workspaces prioritizing in-office presence
- Flexible options for mobile work
- Health insurance
- Incentive compensation including production, commission, and/or discretionary incentives
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