Senior PMO managing operational transformation in veterinary healthcare across a distributed network. Working closely with executive leadership to implement change and drive performance improvements.
Responsibilities
Lead and support high-impact strategic projects across the organization and manage PMO activities
Establish and standardize project management methodologies, tools, and best practices
Drive cross-functional alignment of key initiatives, including monitoring, controlling, and steering execution
Lead multi-site optimization programs across 140+ clinics
Analyze operational data, build dashboards, and develop insights on key performance indicators (KPIs)
Evaluate current processes and identify optimization opportunities
Develop and manage the transformation roadmap, including milestones and KPIs
Coordinate stakeholders across clinics, regional leadership, and central functions
Collaborate with central departments to improve process execution
Track progress, risks, and benefits; provide regular reporting to senior leadership
Ensure alignment between operational initiatives and financial targets
Define and implement standard operating procedures (e.g., ordering processes, inventory levels, returns, expiry management)
Support clinics in the implementation of new processes and tools
Requirements
Degree in Business Administration, Healthcare Management, or a related field
5+ years of experience in Project Management, PMO, or Operations (preferably in healthcare or multi-site environments)
Strong analytical skills and experience with KPIs and dashboards
Proven experience in transformation and change management initiatives
Excellent stakeholder management and communication skills
Ability to work in a fast-paced, cross-functional environment
Benefits
Opportunity to drive large-scale transformation in a growing healthcare organization
High visibility and direct exposure to executive leadership
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