Software Assurance Analyst responsible for manual testing and user technical support at Vikco Insurance Services. Seeking candidates with experience in Java and web-based apps.
Responsibilities
Perform manual testing for web-based apps
User-facing technical support; Communicate directly with users to diagnose problems while maintaining standard for response times and communication
Follow up on actions from other team members as needed to communicate back to the user about resolution
Reviewing requirements, specs and technical design documents to provide feedback
Improving, creating, maintain test cases, test runs
Write and maintain testing documentation on subjects including API functionality and software issue creation/resolution; notify leadership of patterns in inquiries so training can be improved or development can be planned
Collaborate with development team and assist with the software development life cycle
Requirements
Degree in computer science or related technical field
Experience with Java, HTML/CSS and Javascript
Preferred: XML, JSON, REST APIs and SOAP
Database skills (MySQL), querying and design
Development tools (Eclipse, VSCode, Apache tomcat)
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