Product Manager leading activation strategies for PPG's AI agent platform across various teams. Collaborating with data scientists and engineers to drive user adoption and integration.
About the role
- Product Manager at Johnson Controls developing thermal management solutions for data centers. Manage product lifecycles while ensuring profitability and customer satisfaction through strategic initiatives.
Responsibilities
- Manage the end-to-end lifecycle and business results of a product line
- Supports the completion of key projects/programs within the business; partners with key functions, accountable for the overall project/program; projects/programs are on time and within budget
- Supports alignment of project/program scope and objectives
- Supports the development of project/program budgets
- Develop product road maps and strategic business plans
- Prioritize activities and actions that can be taken in developing a business or strategic plan
- Drives the development of a strategy for a specific area of influence, as demonstrated by business and profit growth
- Gather and analyze economic, financial, market, and industry information; industry share, ROI, IRR, NPV, etc.
- Ability to apply pricing strategies into business strategy, understand the ripple effect analysis of price decisions, and conduct customer segmentation / win-loss analytics/price realization contribution
- Manage legacy products/services/offerings and develop innovative products/services/offerings and business models
- Owns the product profitability and drives positive results
- Owns and maintains a competitive database of products/services/offerings
- Provide basic application information to marketing to assist in collateral development, beginning to establish low-level industry contacts/relationships
- Drive a customer-centric approach to managing products/services/offerings
- Drive value propositions into compelling business cases that result in business growth
- Foster relationships at key customers
- Assists in supporting channel partners
- Articulate and communicate the findings and implications; provide the “so what” analytics around the “what” (i.e., data/information)
- Drive actions, the “now what”, within the product/service/offering
Requirements
- Bachelor’s degree required in business, marketing, engineering, or equivalent experience
- 10 years’ experience, 2-3 years of product/service/offering management experience
- Strong understanding of data center design and operations and advanced thermal management technologies is a plus
- Experience with how to work well with and provide direction and leadership to highly-educated engineering teams
- Experience with how to work well with Sales and business leadership: present analysis of product performance, cost, pricing, competitive benchmarking and market trends to influence strategic business decisions
- Preferred: MBA or other graduate-level degree preferred, or equivalent combination of education and work experience
- Demonstrate a high-level of understanding of market trends in the data center or related industry
- Experience with interfacing with customers, gathering voice of customer and managing complex customer issues
- Demonstrated attention to detail, a commitment to quality and being results-driven and customer-focused
- Demonstrated ability to write well, edit effectively, and present complex issues and projects succinctly, logically, and persuasively
- Basic understanding of the budgeting process, and key financial indicators (i.e., ROI, IRR, NPV)
- Ability to follow established guidelines and processes (i.e., Capital Requests)
- Basic understanding of the various types of business models (subscription, product or service delivery, distribution, etc.)
- Ability to gather and analyze economic, financial, market, and industry information
- Ability to understand and implement details behind transactional pricing recommendations
- Understand strategic and market levers to pull to build successful growth plans
- Preferred basic level of knowledge of key industries product/service/offering supports, basic level of knowledge of key applications within key industries that the product/service/offering supports
- Ability to take calculated risks, utilizing facts and data and scenario planning tools
- Understand the quality versus quantity around strategy development, that a strategy is a process versus an event
- Demonstrated ability to prioritize activities and actions that can be taken in developing a business or strategic plan; ability to say “no”
- Basic understanding of value pricing and value capture models
- Strong VOC skill set and ability; seeks to understand customer experiences, and provides meaningful VOC insights to drive business implications (i.e., NPI, trade-offs, growth opportunities, etc.)
- Ability to travel
Benefits
- Competitive Bonus plan that will take into account individual, group, and corporate performance
- Competitive benefits package
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