Hybrid Senior Manager, Business Architecture – Optimisation

at Transport for NSW

• Job title: Senior Manager, Business Architecture – Optimisation
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Macquarie Park, Australia

About the role

• Senior Manager leading business architecture and transformation initiatives at Transport For NSW. Driving strategic decision making and developing frameworks for organisational performance.

Responsibilities

• In this role, you’ll design and embed the frameworks, systems, and connections that strengthen organisational performance, resilience, and risk-informed planning across one of Australia’s largest public sector organisations to inform enterprise wide transformation.
• You will be a key leader within Transport’s newly established internal consulting function, driving business architecture, operating model optimisation, and continuous improvement initiatives.
• Your work will influence strategic decision making, uplift capability maturity, and deliver measurable business outcomes.
• Day to day, you’ll develop and maintain the enterprise frameworks that guide business architecture, process design, and governance.
• You’ll partner closely with divisions and senior executives—using workshops, scenario planning, and insight-driven analysis to align capabilities, optimise workflows, and ensure operating models are scalable and effective.
• You’ll also lead high impact programs of work that embed resilience, strengthen decision-making, streamline processes, and foster a connected, high performing organisation.
• Managing third party vendors, applying Lean methodologies, and ensuring adherence to enterprise design principles will all be key to your success.
• In your first 12 months, you’ll establish a clear, organisation wide business architecture framework that links strategy to operations, deliver early transformation wins, and build the foundations for a consistent, enterprise-aligned approach to business architecture and performance optimisation.

Requirements

• 10+ years’ experience driving business architecture and major transformation initiatives, ideally in complex or multi-divisional organisations.
• Proven capability in business strategy and operating model design, including planning, capability alignment, and embedding risk- and resilience focused approaches.
• Deep consulting expertise, with strong facilitation skills to lead high-impact workshops, scenario planning, and executive-level engagement that drives alignment and action.
• Demonstrated people leadership capability, including coaching and developing craft capability across business architecture, CX, service design, or related disciplines.
• Experience partnering across enterprise functions to deliver integrated frameworks, systems, and continuous improvement outcomes.
• Strong vendor and partner management experience, ensuring high-quality delivery and alignment to enterprise standards.
• Demonstrated application of Lean Six Sigma or similar methodologies to deliver measurable performance uplift, and familiarity with frameworks such as BizBok.
• Experience developing operating models that enhance organisational resilience, capability maturity, and risk-informed planning.

Benefits

• flexible and hybrid work options