Hybrid Associate Director, Pharmacy Excellence – Innovation

at Johnson & Johnson

• Job title: Associate Director, Pharmacy Excellence – Innovation
• Job type: Full Time
• Experience level: Senior
• Salary: $122,000 - $212,750 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Titusville, United States

About the role

• Associate Director overseeing pharmacy excellence and innovation at Johnson & Johnson. Collaborating on strategies, partnerships, and patient engagement within healthcare solutions.

Responsibilities

• Collaborate to refine J&J’s overall pharmacy capability and strategy;
• Use market assessments, competitive landscapes, voice of patient, voice of customer, and industry trends to inform recommendations for capability evolution
• Monitor overall effectiveness of the pharmacy solutions against Px program requirements that align to patient needs and brand objectives;
• Contribute to capabilities discussions, RFP process, and contracting in coordination with account management and PECS operations teams
• Use patient analytics, voice of customer, benchmarking, and compliance monitoring to lead continuous optimization of program performance, inform pharmacy network design and support new product launches
• Optimize our patient focused digital health strategy, identify opportunities for innovation, evaluate strategic partnerships, and set clear, actionable goals to drive future efficiency and growth
• Partner with national and local account teams to identify strategic partners and identify addressable gaps in patient experience
• Evolve data sources and analytics approaches to uncover new insights about the patient journey and experience on J&J treatments;
• Monitor KPIs that reflect patient needs and brand strategies; Present performance summaries and recommendations to Px therapeutic area teams
• Monitor trends in policy, pharmacy capabilities, pharmacy models, pharmacy consolidation, emerging channels, and innovation to inform changes to programs and network design
• Provide estimates for financial resources to support pharmacy Px strategy; Proactively monitor and manage spending
• Lead cross-functional business partners in a complex, matrixed environment
• Foster a culture of inclusion, learning, smart risk-taking and experimentation within team and through external partners
• Demonstrate ethical, Credo-based approaches with deep knowledge and respect for legal and compliance requirements

Requirements

• Bachelor’s degree is required
• Five (5) years of relevant healthcare business experience is required (e.g., marketing, sales, market access, pharmacy operations & services, supply chain, analytics, account management)
• Strong strategy, innovation, analytics skills, and excellent overall business acumen is required
• Experience developing, maintaining, and influencing strategic business relationships is required
• Ability to manage multiple priorities is required
• Excellent leadership skills with the ability to work effectively in a matrix and unstructured environment and manage project teams with or without direct report authority is required
• Excellent verbal and written communication skills and ability to present to all levels of leadership required
• Commitment to creating an inclusive environment and fostering best thinking across the team is required
• Excellent interpersonal skills with a demonstrated track record for forging strong, productive relationships with a wide array of colleagues and customers is required

Benefits

• Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
• This position is eligible to participate in the Company’s long-term incentive program.
• Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: Vacation –120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52-week rolling period
• Volunteer Leave – 32 hours per calendar year
• Military Spouse Time-Off – 80 hours per calendar year