Advanced Network Engineer specializing in layer 2 and 3 connectivity products for Superloop. Responsible for troubleshooting and resolving escalated technical issues raised by customers.
About the role
- Network Operations Engineer maintaining secure and reliable network infrastructures for customers. Collaborating with internal teams and troubleshooting complex environments in a hybrid role.
Responsibilities
- Operate and support customer network infrastructure in multi-tenant environments.
- Troubleshoot network and security incidents across firewall and switching platforms.
- Review and implement planned infrastructure changes in production environments.
- Perform infrastructure maintenance, lifecycle management, and capacity planning.
- Collaborate with design and implementation teams when transitioning solutions into operations.
- Support and maintain enterprise firewall platforms (Fortinet, Palo Alto).
- Work with traditional networking technologies (routing, switching, segmentation).
- Participate in customer communication during incident resolution and operational activities.
- Contribute to documentation, operational procedures, and service improvements.
Requirements
- 5+ years of experience in a network engineering or network operations role.
- Strong networking knowledge equivalent to CCNP level.
- Experience with enterprise firewall technologies such as Fortinet (FortiGate, FortiManager, FortiAnalyzer) or Palo Alto.
- Solid understanding of routing and switching fundamentals.
- Experience with enterprise networking vendors such as Cisco, Fortinet, Aruba/HPE.
- Basic understanding of data center networking concepts (e.g., Cisco ACI, VMware NSX-T) is an advantage.
- Interest or experience with Network Access Control (NAC) solutions is a plus (e.g., FortiNAC or similar).
- Experience working in customer-facing or managed services environments is beneficial.
- Fluent English, both spoken and written.
Benefits
- Competitive holiday allowance: 5 weeks of holidays and 5 sick days per year.
- Flexible working hours.
- Hybrid working model.
- Monthly pension insurance contribution of 3% of gross pay.
- Meal vouchers fully covered by the employer (CZK 110 per voucher).
- Cafeteria flexible spending account with an annual contribution of CZK 18,000.
- Language lessons in Czech, Danish and English funded by the company.
- Company-provided Lenovo laptop and iPhone with unlimited data.
- Option to secure a Multisport card.
- Referral bonus for recommending a new colleague CZK 50,000.
- Annual flu vaccination for free.
- Company assistance with TAX authorities, when needed.
- Opportunities for professional and personal growth.
- Social events like company parties, regular company bars during the year.
- Weekly breakfast.
- A brand new office with a beautiful view, own terrace, delicious coffee, tea, soft drinks, stand-up desks, and a relaxation zone.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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