Cruise Consultant handling customer inquiries and bookings in the travel industry at a top online cruise portal. Providing personalized service and support on cruise options and arrangements.
About the role
- ERP Consultant implementing Dynamics 365 solutions for clients in hybrid setting. Fostering process improvements through effective project coordination and client training.
Responsibilities
- Conduct requirements analyses, client consultations, workshops, and presentations.
- Coordinate and lead projects in collaboration with our development team.
- Train key users in their workflows and processes.
- Develop tailored solution concepts to adapt Dynamics 365 to customer-specific requirements.
- Provide ongoing support to existing customers after Dynamics 365 implementation.
Requirements
- A completed academic or vocational qualification, e.g., in Business Administration, Business Informatics, or a related field.
- Several years of experience in ERP consulting, preferably in the Dynamics 365 environment.
- Solid functional knowledge in Manufacturing, Trade & Logistics, or Finance.
- Ability to quickly grasp complex business contexts and map them in the ERP system.
- Strong analytical skills, ability to communicate on equal terms, and a genuine desire to help clients move forward.
- Self-responsibility, team spirit, a grounded attitude — and the motivation to create something together.
- Very good German and English skills.
Benefits
- A warm, experienced team that supports you and celebrates successes together.
- Structured onboarding and a dedicated mentor to accompany you.
- An annual training budget for certifications, courses, and your personal development.
- The option to work from home up to 4 days per week.
- On-site massages and subsidies for fitness and sports programs — because well-being matters.
- A culture built on trust, performance, and genuine friendliness.
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