Claims Specialist at Voya guiding claimants through FMLA and other leave experiences. Ensuring high service standards and compliance with regulatory requirements in a remote role.
About the role
- Total Loss Claims Adjuster evaluating and negotiating total loss settlements for clients. Analyzing insurance policy wordings and communicating claim resolutions in a respectful manner.
Responsibilities
- Analyze and interpret insurance policy wordings and valuation reports to determine coverage and evaluate and negotiate total loss settlements
- Communicate in a timely and respectful manner with customers, lawyers and brokers to settle claims
- Ensure all cases are clearly documented and forms are analyzed and processed in a timely fashion
- Identify process improvement needs and recommend changes to policies or procedures to improve quality service and competitiveness
Requirements
- 1+ years of customer service experience
- Auto claims handling is an asset
- A college diploma or a university degree is an asset
- Working toward the Chartered Insurance Professional (CIP) designation is an asset
- Have a strong ability to multitask and thrive in a fast-paced environment
- Demonstrate strong negotiation and decision-making skills
- A critical thinker when it comes to approaching complex problems in time-sensitive situations and with minimal supervision
- Are a skilled communicator, which allows you to foster favorable business relationships
- Have a keen ability to listen to others with the goal of gathering information, allowing you to efficiently evaluate a situation
- Go above and beyond for your customers and colleagues because you genuinely want to make a difference
Benefits
- Flexible work arrangements and a hybrid work model
- Possibility to purchase up to 5 extra days off per year
- Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
- Share plan & other savings: up to 12% of salary or even more
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Claims Manager overseeing a portfolio of MRH and material recovery claims. Engaging with clients from declaration to closure while ensuring partnership sustainability.
Claims Examiner role at Sedgwick analyzing workers' compensation claims and ensuring timely adjudication. Requires 5 years of claims management experience and California workers' compensation knowledge.
Claims Examiner analyzing complex workers' compensation claims for clients within a caring culture. Join a global industry leader offering flexibility and professional growth opportunities.
Junior Associate Claims position focusing on processing and evaluating claims at Carelon Global Solutions. Working with a team to ensure high quality and productivity standards.
Claims Analyst investigating and resolving first - party property damage claims for Eversource Energy. Collaborating with outside counsel and representing the company in court as needed.
Large Loss Property Field Claims Adjuster handling and investigating complex homeowner property claims in Washington. Interacting directly with customers while handling claims on a good faith basis.
Workers Compensation Claims Adjuster at Sedgwick analyzing claims and determining benefits for clients. Collaborating with a global network to deliver exceptional service and uphold industry standards.
Analyze Workers Compensation claims for clients to determine benefits due while ensuring ongoing adjudication within service expectations. Collaborate to deliver innovative customer - facing solutions within an energetic culture.
Claims Specialist managing and processing claims at Marsh McLennan Agency. Collaborating with colleagues and third parties while ensuring compliance with company policies and regulations.